The information Partners provide us varies depending on the nature of the Partner services, and may include:
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These Partners might include (depending on what services you use): your TV or internet service provider, or other streaming media device providers who make our service available on their device mobile phone carriers or other companies who provide services to you and collect payment for the Netflix service for distribution to us or provide pre-paid promotions for the Netflix service and voice assistant platform providers who enable interaction with our service through voice commands. Information from partners: We collect information from other companies with whom you have a relationship (“Partners”). (See our "Cookies and Internet Advertising" section for more details.) Information collected via the use of cookies, web beacons and other technologies, including ad information (such as information on the availability and delivery of ads, the site URL, as well as the date and time).
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Resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising" section below for more information) ĭevice and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which can be used to tell us your general location, such as your city, state/province, and postal code), browser and standard web server log information Your interactions with our emails and texts, and with our messages through push and online messaging channels ĭetails of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings ĭevice IDs or other unique identifiers, including for your network devices (such as your router), and devices that are Netflix capable on your network Your activity on the Netflix service, such as title selections, shows you have watched, search queries, and activity in Netflix games
Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer or other Netflix capable devices you might use to access our service (such as gaming systems, smart TVs, mobile devices, set top boxes, and other streaming media devices). Information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions Your name, email address, payment method(s), telephone number, and other identifiers you might use (such as an in-game name). Information you provide to us: We collect information you provide to us which includes: We receive and store information about you such as: Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request. For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at data controller of your personal information is Netflix International B.V.
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If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at. This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Netflix service.
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